J.C. Williams Group and the Ebeltoft Group have been formally tracking trends in retail innovation around the globe for nearly a decade. Enormous change has occurred within society, consumers, and ultimately, in the retail stores that serve them during this…
4 Retail Sales Training Techniques to Reinvent the Customer Experience BY BOB PHIBBS Retail salespeople are the public face of the company, the front lines of customer relations, and they define the company for everyone they encounter. Their training determines…
How To Avoid Hearing A Customer’s “No, I’m Just Looking” Ever Again BY AUTHOR BOB PHIBBS Were you ever picked by a teacher to come up in front of class when you weren’t prepared to speak? It felt like hell,…
THE WORLD’S MOST SIGNIFICANT BRANDS 2015: Is Your Company Brand On The List? LET IDY HELP YOU GET ON THE LIST GET A QUOTE – Local: 905.696.8207 Toll FREE: 1. 888.269.9692 Email: pr@identifyyourself.ca HERE ARE A FEW BRANDS THAT WE…
Creating Attractive Displays by Shari Waters, Retail Expert @ About.com Creating an attractive product display can draw the customer in, promote a slow-moving item, announce a sale, or welcome a season. If your store front is fortunate enough to feature…
The 5 Most Important Elements of Visual Merchandising by Rick Segel and Matthew Hudson – Retail Experts @ About.com Visual merchandising is comprised of many elements and can create uncertainty about where to start. If you’re artistically challenged and…
How Online Cart Abandonment Looks in Physical Retail Stores by Barbara Farfan – Retail Industry Expert @ About.com Last week I stopped into a coffee shop to grab breakfast on the go on my way to catch a train. I…